Crestron Asia: Unifying Communications within an organization via Crestron RL™

CIO Vendor Although Unified Communications (UC) systems enable increased cooperation, collaboration and productivity across enterprises, they are not without obstacles, which must be addressed in order to ensure advantageous use of these systems. The 2015 Unified Communications & Collaboration (UC&C) Study encompasses the information needed to fully grasp the current UC&C market. Of the key findings, security, privacy, ease of use and total cost of ownership (TCO) were the biggest factors that irked the organizations when evaluating UC vendors. Similarly, integration into existing infrastructure showed high importance for enterprises too.

Crestron delivers solutions that are tailored to meet customers’ needs, be it desktop, tablet, and smart phone apps

Headquartered in Hong Kong, with their regional offices across India, Crestron Asia offers Crestron RL™. A complete group collaborative solution, Crestron RL™ combines Crestron hardware with Microsoft® Skype for Business (formerly named Lync®) software. The solution supports standard security protocols such as TLS and is powered by the on-demand scale and manageability of Microsoft Office365 to deliver end-to-end security, control and compliance that span from the user to the enterprise. The solution encrypts the user’s communications (both signal and media traffic) to avoid communication intercepts. Crestron RL integrates with Active Directory to comply with enterprise-grade securities, thereby ensuring that the regulatory compliance has built-in security, encryption, archiving, and call detail records. “We believe that the conference room should be a place where people can be creative, strategic, and productive. Using any technology in the conference room should be as simple as using Lync. And with Crestron it is. Our Control systems are developed as enterprise-grade network appliances that support all the standard security protocols and policies. Crestron UC solutions not only satisfy the basic collaboration needs, but also integrate room controls and enterprise management. Crestron RL is designed to seamlessly integrate with our enterprise class 3-Series Control System® to offer a complete room solution. The user has to simply press the “RL” button to instantly access lighting, shades, thermostats, digital media, AV presentation, and more all from the same touch screen,” says Kanny Leong, Co-founder & Executive Director of Crestron Asia Ltd.

Communicate Anytime Anywhere from Any Device
Crestron RL offers an enterprise-ready UC platform that is capable of delivering instant messaging, voice, and video across the network or Internet using computers and mobile devices.
The solution extends the Lync experience to the conference room so groups can communicate and collaborate in real time from multiple locations. And since the solution is easy to purchase and install for almost any room size as there’s no complicated design or programming required, the solution goes easy on the IT budget.

“Crestron RL does not call for additional infrastructure expenses such as MCUs or gateways as it connects right over the corporate LAN. And the fact that Lync using clients need not face additional licenses or fees adds the cherry on top,” says Nataraju Upputuri, General Manager-India. Further, the solution enables desktop sharing with remote and local participants who can join meeting anytime, anywhere and with any device, thus adding to the productivity quotient. The solution further helps clients to view and annotate Microsoft PowerPoint or the interactive whiteboard using the 65” touch display in real time.

Available for iOS® and Android™ phones and tablets, Crestron delivers solutions that are tailored to meet customers’ needs, be it desktop, tablet, and smart phone apps. “With support for Mac® and PC operating systems as well as iOS and Android devices, we ensure the same easy-to-use experience and beautiful interfaces on any platform,” adds Kanny.

Extending Services to Various Verticals
Proffering solutions in the education domain, Crestron enables multiple participants to connect wirelessly and share content on a screen and switch from device to device for seamless presentations and collaboration on the fly. Further, the company facilitates online learning by virtue of the capture and streaming technology where the CaptureLiveHD system streams or records live lectures, including the presenter and the content, creating a versatile educational resource. Recordings can then be distributed automatically online, providing students an instant access to the classroom no matter where they are or when they need it. The company thus paves way for endless possibilities to expand learning, be it for distance education, help for absent students, or just supplementary course material. Helping out Hospitals, Research Labs and Health Science Centers, Crestron aids them to set up state-of-the-art simulation labs, multi-room training environment, distance learning and telemedicine system by dint of control solutions like audio and video distribution systems, multimedia processors, camera control, lighting and climate control. Thanks to the easy to use and intuitive touch panels and keypads & remotes, the healthcare professionals can extend their focus on patients and medicine. Crestron steps into the Hospitality and Luxury ambit by proffering solutions that enables users to Browse, select and play favorite entertainments be it their Luxury yachts, private jets or custom motor coaches from a touch panel, remote, custom keypad or even from their iPhone thereby furnishing total control at their fingertips.

Bringing Forth Nex-Gen Tech Today
Crestron Asia has committed to come up with solutions that preserve enduring quality while inventing scalable and future-proof products and solutions. “Consider the traditional AV distribution that has been described as a distribution system with matrix switcher, rather than a managed network. The inability to scale up or down easily does not meet the changing technological needs of intelligent enterprise. In future, the AV matrix switcher is replaced by an Ethernet switch and therefore can be scaled to any size.” says Kanny. Ensuring that such transitions are made smooth and easy for the integrators and clients, Crestron Asia is on the road to developing the next generation technology for tomorrow.