Techbridge: Ensuring Seamless Business Communications with Scalable Solutions
In this digital age, ensuring seamless communication between various stakeholders is crucial for organizations to achieve business growth and success. Hence, a large number of businesses irrespective of size are moving towards the deployment of unified communication platforms in order to effectively collaborate with customers, in-house employees and partners. However, unified communication platform also presents enterprises with its own set of problems in terms of scalability, particularly when they are looking for business expansion, making it a tough task for them to scale as per their business needs. This is where Techbridge, a company headquartered in Gurgaon comes into picture by delivering highly scalable unified communications platform that enables enterprises to easily scale in their business journey.
An Integrated Platform to Address End-to-end Needs
Techbridge offers cloud-based enterprise communication solutions catering to end-to-end business communication needs of organisations right from text, voice to video. The company’s solutions are completely customizable to suit the specific requirements of businesses across various industries including Government, Education, Manufacturing, IT/ITES, Hospitality, Medical, etc. “With a lot of enterprises coming on-board everyday there is a great demand for unified communications solutions in the market. Since we develop and test all our solutions in-house, we can assure clients of maximum reliability on our platform. It is this trust factor that differentiates us from other solution providers in the market,” says Saurabh Agarwal, Sales Director, Techbridge.
“We actively engage with our clients to completely understand their unique business needs and design solutions as per their requirements. We
perform proof of concept before deploying the solutions so as to help clients easily adapt to the platform. We also conduct review sessions with clients after the solution is deployed and help them achieve their business goals,” he adds. The company allows clients to choose the only required components of the solution such as IP-phones, voice gate ways, analogue gateways, video endpoints, etc. by offering an open and flexible platform, making it more affordable for small businesses with budget constraints.
Techbridge’s unified communication solution provides IP-based voice infrastructure, and supports high quality video calling and conferencing apart from text messaging. Being a device agnostic solution that supports all platforms including web and mobile, the solution ensures seamless remote communications, and helps to boost employee productivity, customer satisfaction along with business growth. By easily integrating with CRM software and other business websites, the solution enables organisations to add extra value by addressing their different needs such call centre, customer relationship management, webinars, etc.
When asked about the company’s future plans of expansion Saurabh says, “Currently, we are catering to enterprises of all sizes, and we would like to expand our customer base by reaching out to more customers across various geographies.” Envisioning huge demand for video conferencing solutions, the company is focussing on building advanced video communications solutions to address the future needs of businesses. TechBridge is adding AI & IoT capability to the Voice & Video platforms, which will help its customers embrace latest advancements in technology.
Since we develop and test all our solutions in-house, we can assure clients of maximum reliability on our platform. It is this trust factor that differentiates us from other solution providers in the market
Techbridge’s unified communication solution provides IP-based voice infrastructure, and supports high quality video calling and conferencing apart from text messaging. Being a device agnostic solution that supports all platforms including web and mobile, the solution ensures seamless remote communications, and helps to boost employee productivity, customer satisfaction along with business growth. By easily integrating with CRM software and other business websites, the solution enables organisations to add extra value by addressing their different needs such call centre, customer relationship management, webinars, etc.
When asked about the company’s future plans of expansion Saurabh says, “Currently, we are catering to enterprises of all sizes, and we would like to expand our customer base by reaching out to more customers across various geographies.” Envisioning huge demand for video conferencing solutions, the company is focussing on building advanced video communications solutions to address the future needs of businesses. TechBridge is adding AI & IoT capability to the Voice & Video platforms, which will help its customers embrace latest advancements in technology.
