Contaque: Providing premise-based & private cloud-based UC solutions under one roof

CIO Vendor Unified Communications (UC) Market across the globe has gone through some exceptional changes in the past couple of years and the pandemic has acted as a catalyst for these advancements. Businesses need some best UC solutions to continue working from offices and outside offices. Telecom has now become a soft-ware extension point that can solve the business needs of all corporations or enterprises. The Indian Government has taken some serious measures to ensure that Indian companies can continue working with IP telephony or PBX extension enabling the workforce to work from anywhere in the world. Contaque, by Noida-based AVIS e Solutions, offers premise-based and private cloud-based solutions with Telephony, SMS, and all other UC solutions in any combination under one roof. The company also provides Mobile Apps together with Desktop solutions to meet all the requirements of the clients. Contaque offers services such as integrating voice with other channels that include chat, email, or social media as well as integrated solutions to SFA, lead management, or Helpdesk solutions that cater to the clients' call center with other functions including ac-counts, marketing, HR, field staff, etc.

Offering completely integrated solutions with SaaS model
Contaque offers completely integrated solutions with a software as a service (SaaS) model which are fully flexible that can be customized to meet all the requirements of the client. It can work on-premise or cloud that can integrate with all CRMs and social channels. Contaque's solutions also has Chatbot, NLP, TTS, and ASR integrations. It can also give WorkForce Management, Video Appointments with Helpdesk, Voice Analytics, and Sentiment Analysis. Contaque is one of the smartest available Contact Centre Solutions which gives the workplace a unique edge to deliver the best customer experience.
Contaque also offers solutions including a mobile app that makes it easier for organisations to have their staff working from home. As most agents do not have Laptops and organizations cannot send Desktops to each one with UPS, Contaque's mobile app comes as a rescue for such stay-at-home & field agents. Contaque ensures that mobility limitations do not stand in the path of productivity and assists organizations in maximizing their output by providing them with the right tools. With so many pioneering SaaS solutions, the company thrives to be an innovative organization that comprehends exhaustive business necessities and conveys the finest solutions to Contact Center, Telecom Segment, Corporate and other enterprise sectors internationally.

As a Product and Cloud Services Company, CONTAQUE caters to every communication & interaction needs of the Enterprises

Catering to the communication & interaction needs of Enterprises
Contaque, as a Product and Cloud Services company, caters to all the communication & interaction needs of Enterprises in a manner that suits them the most. Having its corporate office in Noida, the company has a pan India presence with branches in Pune, Bengaluru, Mumbai, Chennai, and Hyderabad while catering to International clients in South East Asia as well as the Middle East. Contaque's technology partners help them ensure that their clients do not face any connectivity issues. The company caters to a wide range of industry verticals including Telemarketing, Ed-Tech, Entertainment, Healthcare, Astrology, Telecom, Teleshopping, Tele-Survey, Insurance, Banking and many more, with a variety of deployments like Zomato, SBI, TataSky, BajaFinserve, Coca-Cola, TeleMart, Vodafone Idea, Voltas, etc. Contaque, with the core domain knowledge of Telecom Business, offers its clients 24x7 customer support, guaranteed cost-effective pricing, customized solution offering, easy scalability and increased flexibility for integration with an organisations existing technologies.