20 Most Promising UC Solution Providers in India - 2017

20 Most Promising UC Solution Providers in India - 2017

With increasing demand for workforce optimisation and interaction, the unified communication and collaboration market is poised for strong growth. Growing at a CAGR of 12.4%, the Indian Unified Communication market is expected to reach USD1,506.2 million by 2018. Driving this growth are Voice based unified communication solutions which have secured a major portion of the market revenues in India owing to their affordable pricing and ease of usage. However, Conferencing unified communication is emerging as the fastest growing UC market in India and is expected to gain pace on account of a surging demand for video conferencing solutions. In order to keep pace with this exhilarating growth, organisations are now looking to leverage new capabilities in communications in a big way.

Cloud-based unified communications platforms are growing in popularity with SMBs that want the ease of customization, and cost-effectiveness that a third party hosting service provides. Among these platforms, Unified Communication as a Service (UCaaS) is turning the tables in enterprise operations by removing the barrier of front-loaded capital costs and greatly improving the bias for action within a CIO’s office. Significant technological developments such as voice-over-internet-protocol (VoIP) and integration of Public Switch Telephone Networks (PSTN) are also enhancing the Mobile Unified Communications and Collaboration solutions segment. While the above trends create a stronger proposition for businesses to adopt UC, Indian enterprises still encounter infrastructural and organisational challenges while integrating these solutions into their environments.

With an objective to address the crucial need of CIOs to find the ideal UC Software, CIOReview identifies “20 Most Promising UC Solution Providers in India”. Being closely scrutinized by a distinct panel of judges including CEOs, CIOs, CXO, analysts and CIOReview editorial board, we believe that these companies can understand the unique demands of the market and deliver solutions that encompass new technologies to satisfy the demands of the voracious and outspoken consumer. 

We present to you CIOReviewindia 20 Most Promising UC Solution Providers in India - 2017.

Company Name Company Description
Avaya India Specializes in business collaboration and communications solutions, providing unified communications, contact centers, networking and related services
Avissol Involved in designing solutions for Web Chat, Voice Mail,Voice Monitoring, Recording, Intelligent Routing ,Voice over IP, Unified Reporting and Remote Agents
Clay Telecom Provider of Wireless Telecom Solutions catering to both B2B and B2C market segments. Being a Telecom Expense Management Expert and Mobile Virtual Network Enabler (MVNE), it has a Pan India presence...
Cohesive Technologies Telecom solution provider on VoIP and IP Platform as well an Integrator with the IP Solutions delivering technology products to premise and Cloud based requirements
Delcom Telesystems Delivers solutions for Contact Centres, Video Conferencing System & Equipments, SME Communications and Data Networking
Drishti-soft Solution Delivers solutions in Customer Engagement Hub, Customer Interaction Management (CIM), Contact Center Software, Call Center Software and Automatic Call Distributor
Exotel Techcom Cloud telephony company specializing in IVR, Call Recording & Monitoring, SMS - Transactional & Promotional, Call Center Solution, Cloud PBX, Outgoing Calls Solution and IVR Feedback & Surveys
iJunxion IT Services Offers telecommunications and collaboration services such as Audio, Video & Web Conferencing and Webcasting
Matrix Comsec Develops telecom and security solutions such as IP-PBX, Universal Gateways, VoIP Gateways and Terminals, GSM Gateways, Access Control, Time-Attendance and Video Surveillance solutions
Mithi Software Technologies Equips organizations with complete lifecycle support covering consulting, deployment, migration and management for On Premise, Cloud and Hybrid Email solutions
Raritan Develops and Manufactures Rack Power Distribution Units, KVM-over-IP Switches, Branch Circuit Monitors, Analog KVM Switches, Transfer Switches, Serial Console Servers, Environmental Sensors and...
SmartConnect Equips clients with Contact Center Consulting & Solutions, Social Contact-Centre / CRM, Cloud Computing / Virtualization, Enterprise Mobility and Speech Technologies
StreamOn Specializes in Web Conferencing, CME, Webinars, Webcasting, Online Communications, Collaboration, Event Broadcasting and Online Meetings
Tata Communications Avails Web Hosting, Reseller Hosting, SSL Certificate and Virtual Private Servers
Unified Collaboration Services Empowers clients with a solution suite that includes services for Audio & Video Conferencing, Web Casting/Live Streaming, Managed VC and Consulting & Auditing Services
Unify Specializes in providing services for Corporate Telephony, Contact Centers, Cloud Communications, Cloud Services, VOIP, Business Communications, WebRTC, and Team Communication & Colloboration
ValueFirst Digital Media Specializes in Enterprise Messaging & E-Mail Solutions, Enterprise Mobile Applications, Social Media & Mobile/Performance Marketing, Digital Engagement, Missed Calls, Text, Voice and Short Codes
VMC Technologies Offers a virtual PBX ecosystem that includes services for adaptive communication, virtual call tracking, multi-level call routing, IVRS, API and other telephony and internet services
Voitekk Softsol A provider of Enterprise IP Telephony Solutions, Voice Logging, Open Source Solution Consultation, Communication Headsets for enterprise & call-centres and Technical and Maintenance Support
Webstream Communications Avails services for live and on-demand Webcasting, Video Conferencing , DVD Authoring, Transcription & Booklet, Event Management & Production, Webcast Receiving Logistics, and Professional Recording