PaaSoo Technology: Scalable, Customised & Comprehensive APIs for Cloud-based Communications

CIO Vendor The cloud-based communications market, especially the A2P messaging market, is currently experiencing tremendous growth. Owing to the rising mobile subscriber base and increasing adoption of messaging services in different industries, the cloud communications market in India is expected to grow at a CAGR of more than 20 per cent by 2024. On the other hand, the COVID-19 pandemic has caused unprecedented impact and undoubtedly accelerated the development of A2P messaging market. "A2P messaging services helped a wide range of industries, such as BFSI, retail & ecommerce and healthcare, to stay connected with their customers and boost sales during the pandemic,” said Ankit Mandloi, Director of Strategic Partnerships of PaaSoo Technology.

Global Cloud Communications Plat-form
High quality, reliable and scalable A2P messaging services are critical for many businesses across different industries and regions, helping them acquire new users, improve user experience, and enhance security. "We believe in customising to our clients' needs and are keen on technological advancements that have contributed to our multi-fold growth in the last five years. We use worldwide accessibility to promote our clients' services to their end-users, empowering them to send mission critical messages to any locations of their choices,” Ankit added.

The Growth Story
PaaSoo Technology, a leading global Communications Platform as a Service (CPaaS) company, was founded in 2016 in Hong Kong. The company has experienced rapid growth with multiple offices across the globe, including Ireland, India, mainland China, Taiwan, Indonesia, and has recently announced its expansion into Japan. Ankit states, "PaaSoo Technology India Private Limited was incorporated in July 2019, with a vision to provide reliable and cost-effective cloud communication solutions to Indian clients.
We are a registered MSME, registered Telemarketer and fully compliant with Indian telecom regulatory norms. We have our data center in Mumbai to host all user data within the country as a part of our stringent security measures."

Customer Expectation and Services Rendered
With reliable telecom network connections in more than 200 countries, PaaSoo's powerful, agile and cost-effective cloud communication solutions enable its clients to connect with their end-users across the globe. Ankit highlights, "Our clients rely on us for our high quality services to de-liver their critical communications via SMS and Voice, and we have a professional operations and customer care team put in place to tackle customer queries and issues which might arise in the course of service. Secondly, we also possess world-class technology with a substantial presence in over 7 countries which allows us to meet the clients' requirements for cross-border messaging." PaaSoo also prioritizes the quality of its services by putting in place a quality control mechanism that ensures consumer satisfaction.

We believe in customising to our client's needs and are keen on technological advancements that have contributed to our multi-fold growth in the last five years

One of the main services of PaaSoo is the A2P messaging service. Ankit emphasizes, "Our company has focused on providing messaging service in a diligent manner which has allowed us to create a strong reputation globally. We are not only reliable and cost-effective, but also understand the requirements of our clients and provide them with the tailor-made solutions."

The Road Ahead
Ankit concludes, "We are in process of obtaining more licenses and certifications in India, which will enable us to offer an enriched product port-folio to enterprise customers from different sectors. We plan to increase our resources in order to expand and cover more cities in India, such as Bangalore, Hyderabad, Pune, Delhi NCR, etc. By doing this, we will contribute to the Indian economy and generate employment as well. With PaaSoo, Your Messages Are In Good Hands!"